Terms of Service
Effective November 4, 2026 · Version 2026-11-04b
1. Who we are and what these terms cover
These Terms of Service ("Terms") are an agreement between you and [LEGAL BUSINESS NAME, e.g. Teach Youth Baseball LLC] ("Teach Youth Baseball," "TYB," "we," "us"). They cover the TYB Playbook Game (including team-branded versions of it), the coach pages, our websites, and any playbooks, cards and other materials we provide (together, the "Service").
By buying a membership, creating or using a coach account, or letting players use the Service, you agree to these Terms and to our Privacy Policy. If you are agreeing for a team, league or organization, you confirm you have authority to bind it, and "you" includes that organization.
2. Who can use the Service
- Coaches and team administrators must be at least 18. Only adults may buy memberships or hold coach accounts.
- Players use the Service only through a team set up by their coach. Players don't create their own accounts and can't buy anything.
- Players under 13 may use the Service only after a parent or legal guardian has given permission as described in section 5 and our Privacy Policy.
3. Accounts and logins
- Coach accounts use a username and password. Keep your password private. You are responsible for activity under your account.
- Coaches create player logins using the player's first name (or first name and last initial) and a 4-digit PIN. Don't use full names, email addresses, photos or other details for players.
- Tell us right away at [SUPPORT EMAIL] if you think an account has been misused.
- For security, accounts lock for a short time after several wrong passwords or PINs, and repeated failed logins from one network may be paused.
4. Memberships, fees and renewals
- Team membership. A membership gives one team access to the Service for the period shown at purchase (the "Term"), usually 12 months from the start date. The price, what's included, and the number of coaches and players are shown when you buy.
- Payment. Fees are due before the Term starts. Prices are in U.S. dollars and don't include taxes unless stated.
- No automatic renewal. Memberships do not renew or charge you automatically unless you choose an automatic renewal option that is clearly offered at checkout. We'll remind coaches before a membership ends.
- Grace period and lockout. After the Term ends you have a 14-day grace period. After that, coach and player logins stop until the membership is renewed. Your team's stats and trophies are kept as described in our Privacy Policy, so they're there when you renew.
- Refunds. [REFUND POLICY, e.g. "If you're not satisfied, contact us within 14 days of purchase for a full refund."] Otherwise fees are non-refundable, except where the law requires a refund.
- Price changes. We may change prices for future Terms. A price change never affects a Term you've already paid for.
- Family Pass. A parent or guardian can buy a 12-month Family Pass for their own children (1 child, or up to 3 children in the same family). Family Passes are for the buyer's own family only, may not be shared with a team, and work like team memberships in every other way, including the grace period and renewal.
- Online checkout. Payments are processed by Stripe. We never see or store your full card number.
4A. Team kits and other physical products
- Made to order. Coach playbooks, laminated player cards and badge reels are made for your order after payment. We aim to finish them in the number of business days shown at checkout (currently 2 to 5), then ship them. Delivery dates shown at checkout are estimates, not guarantees.
- Shipping. We ship to the U.S. address you enter at checkout. Shipping charges are shown before you pay. Risk of loss passes to you when the carrier delivers the package. Please check that your address is correct; a reshipment to a corrected address may cost extra.
- Damaged, missing or wrong items. Tell us within [14] days of delivery, with a photo if possible, and we'll replace the item or refund it.
- Your plays and game access. The plays you pick at checkout are turned on in the game for your team. You can turn other plays on or off at any time. Your game membership starts on the day of purchase.
- Custom branding. If you buy custom branding, you confirm you own or have permission to use the logos, names, colors and other materials you send us, and you let us use them only to make your products and your team's look in the game. We send a proof before printing; branded items can't be returned once you approve the proof, unless they arrive damaged or don't match the approved proof. We may refuse artwork that is offensive or that we believe infringes someone else's rights.
- Changes and cancellations. Email us as soon as possible. Once production has started we may not be able to change or cancel an order.
5. Coach responsibilities (including parental permission)
Because players are children, coaches play an important part in protecting their privacy. As a coach, you agree to:
- Get permission first. Before a child under 13 plays, make sure their parent or guardian has received our Privacy Policy and given permission [using the TYB parent permission form / method described in the Privacy Policy]. Don't add a player whose parent has said no.
- Collect as little as possible. Use only a first name (or first name and initial) and a PIN. Don't put children's personal information in team names, suggestions or anywhere else.
- Pass along parent requests. If a parent asks to see, change or delete their child's information, remove the player and tell us, or have the parent contact us directly.
- Remove players who leave the team, and keep PINs private.
- Use the Service only to teach and train your own team.
6. Acceptable use
You and your players agree not to:
- try to get into accounts, teams or pages you aren't allowed to see, or test, probe or break our security;
- copy, scrape, resell, rent or share the Service, the plays or the art outside your team;
- reverse engineer the Service, except where the law allows it;
- overload the Service, use bots or automated tools, or interfere with other users;
- post anything unlawful, hateful, harassing, or that includes someone's personal information in suggestions or other text fields.
7. Our content and your license
The Service, including the game, the plays and diagrams, playbooks, trophy art, text and software, belongs to us or our licensors and is protected by law. During your Term we give your team a limited, non-exclusive, non-transferable license to use the Service to teach and train your team. You may print the coach playbook for your team's own use. All other rights are reserved.
Some trophy emblems use icons from Game Icons (game-icons.net) by Lorc, Delapouite and contributors, licensed under CC BY 3.0. That credit is shown in the game's Trophy Case.
8. Suggestions and feedback
If you or your players send ideas through the Ideas Box or Suggestion Box, you let us use them to improve the Service, without owing you anything. Please don't include personal information in suggestions.
9. Teaching aid only; safety
The Service teaches defensive positioning and decision-making. It doesn't replace qualified coaching, adult supervision, safe equipment or your league's rules. Baseball is a physical sport with a risk of injury. You're responsible for how plays are practiced on the field and for following your league's rules, which may differ from the plays shown.
10. Availability and changes to the Service
We work to keep the Service running, but it may sometimes be unavailable for maintenance, updates or reasons outside our control. We may add, change or remove features and plays. If we make a change that takes away a major part of what you paid for during your Term, contact us and we'll work out a fair fix, which may include a partial refund.
11. Privacy
Our Privacy Policy explains what information we collect, how we use it, and the choices and rights parents and coaches have. It is part of these Terms.
12. Suspension and ending your account
You can stop using the Service at any time. We may suspend or end access for anyone who breaks these Terms, misuses the Service or puts children's safety or privacy at risk. When access ends for non-payment or expiry, the grace period in section 4 applies. When we end access for a serious breach, we may do so right away. Sections that by their nature should survive (for example 7, 13, 14, 15 and 16) continue after access ends.
13. Disclaimers
EXCEPT AS STATED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DON'T PROMISE THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT USING IT WILL IMPROVE ANY PLAYER'S OR TEAM'S RESULTS.
14. Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM. Some places don't allow these limits, so they may not all apply to you.
15. Indemnity
If you are a coach or organization, you agree to defend and hold us harmless from claims arising from your breach of these Terms, including adding a player without required parental permission, or from how your team practices or plays.
16. Disputes and governing law
If you have a problem, please contact us first at [SUPPORT EMAIL]. Most issues can be solved quickly. These Terms are governed by the laws of the State of [STATE] and applicable U.S. federal law. Any dispute that can't be solved informally will be handled in the state or federal courts located in [COUNTY, STATE], or in small claims court where eligible.
17. Changes to these Terms
We may update these Terms. If we make important changes we'll post the new version here with a new effective date, and coaches will be asked to accept it the next time they log in. If you don't agree, stop using the Service and contact us about any unused part of your Term.
18. Contact
[LEGAL BUSINESS NAME]
[MAILING ADDRESS]
Email: [SUPPORT EMAIL]
Website: teachyouthbaseball.com